Tax problems can arise at any time of the year for taxpayers. They may be required to file an amended tax return or may have received a notice from the IRS. Taxpayers who decide they need to visit an IRS Taxpayer Assistance Center for in-person help with their tax problems should do a couple of things first.
Before visiting an IRS Taxpayer Assistance Center (TAC) for in-person help with tax issues, a taxpayer should call 844-545-5640 to make an appointment. You can also call the IRS TAC closest to your city here with the days and hours of operation, and a list of services provided. All centers provide service by appointment.
After making an appointment, taxpayers will receive an automated e-mail to the address provided that confirms the date and time of the appointment. Taxpayers should consider the self-service options on IRS.gov before calling to schedule an appointment. Taxpayers can resolve many questions online without having to travel to a Help Desk.