If you have any problem with your taxes and have not been able to resolve it with the IRS, the Taxpayer Advocate Service (TAS) can help you for free. Keep on reading to find out how this service works and how to request TAS assistance.
What is the Taxpayer Advocate Service
TAS is an independent organization within the IRS that assists taxpayers who are experiencing economic harm or who have tax problems that have not been able to resolve through normal channels.
Taxpayers who qualify for TAS help may receive personalized assistance from a knowledgeable Advocate. This professional will give them guidance about how to resolve their tax problems efficiently and stay with them during all the process until their problems are resolved.
Note that this service is free, confidential and that it is available for both individuals and businesses.
Who may use the Taxpayer Advocate Service?
You may qualify for TAS assistance if you meet at least one of following conditions:
- You are experiencing economic harm.
- You have experienced a delay of more than 30 days to resolve your tax issue with the IRS.
- You have not received a solution to your tax problem by the date that was promised by the IRS.
Feel free to use the TAS Qualifier Tool in order to determine if you may be eligible for Taxpayer Advocate Service assistance
How to request a case in TAS?
The easiest way to get help from TAS is to download Form 911 and mail or fax it to your local office below. You should receive an answer on your case within four weeks of submitting your Form 911.
Another option is to contact the Centralized Case Intake (CCI) toll-free number at 877-777-4778. You can also contact your local TAS office by looking for its phone number in the list below.
Find your Local TAS Office
There is at least one local Taxpayer Advocate in all 50 states, as well as in Puerto Rico and the District of Columbia.
Alabama
Birmingham
417 20th Street North
Stop 151
Birmingham, AL 35203
· Phone: (205) 761-4876
· Fax: (855) 822-2206
Alaska
Anchorage
949 E. 36th Ave.
Stop A-405
Anchorage, AK 99508
· Phone: (907) 786-9777
· Fax: (855) 819-5022
Kenai
Virtual Services Location
Kenai Community Library
163 Main Street Loop
Kenai, AK
Monday, Wednesday, Friday: 9:00 a.m. – 1:00 p.m.
American Samoa
American Samoa
1003 Bishop St.
Honolulu, HI 96813
· Phone: (808) 466-6375
· Fax: (855) 819-5024
Arizona
Phoenix
4041 N. Central Ave.
MS-1005 PHX
Phoenix, AZ 85012
· Phone: (602) 636-9500
· Fax: (855) 829-5330
Arkansas
Little Rock
700 W. Capitol St.
Stop 1005 LIT
Little Rock, AR 72201
· Phone: (501) 396-5978
· Fax: (855) 829-5325
California
Fresno
5045 E. Butler Ave.
Stop 1394
Fresno, CA 93888
· Phone: (559) 442-6400
· Fax: (855) 820-7112
Laguna Niguel
24000 Avila Road
Room 3361
Laguna Niguel, CA 92677
· Phone: (949) 389-4804
· Fax: (855) 819-5026
Los Angeles
300 N. Los Angeles St.
Room 5109, Stop 6710
Los Angeles, CA 90012
· Phone: (213) 576-3140
· Fax: (855) 820-5133
Oakland
1301 Clay St.
Suite 1540-S
Oakland, CA 94612
Phone: (510) 907-5269
Fax: (855) 820-5137
Sacramento
4330 Watt Ave.
Stop SA5043
Sacramento, CA 95821
· Phone: (916) 974-5007
· Fax: (855) 820-7110
San Diego
701 B. St. Ste. 902
San Diego, CA 92101
· Phone: (619) 744-7156
· Fax: (855) 796-9578
San Jose
55 South Market St.
Stop 0004
San Jose, CA 95113
· Phone: (408) 283-1500
· Fax: (855) 820-7109
Colorado
Denver
1999 Broadway
Stop 1005 DEN
Denver, CO 80202
· Phone: (303) 603-4600
· Fax: (855) 829-3839
Connecticut
Hartford
135 High St.
Stop 219
Hartford, CT 06103
· Phone: (860) 594-9100
· Fax: (855) 836-9629
Delaware
Newark
1352 Marrows Road
Suite 203
Newark, DE 19711-5445
· Phone: (302) 286-1654
· Fax: (855) 822-1225
District of Columbia
District of Columbia
77 K St. NE
Room 1500
Washington, DC 20002
· Phone: (202) 803-9800
· Fax: (855) 810-2125
Florida
Ft. Lauderdale
7850 6th Court SW
Room 265
Plantation, FL 33324
· Phone: (954) 423-7677
· Tax: (855) 822-2208
Jacksonville
400 West Bay St.
Room 535A, MS TAS
Jacksonville, FL 32202
· Phone (904) 665-1000
· Fax: (855) 822-3414
St. Petersburg
9450 Koger Blvd.
St. Petersburg, FL 33702
· Phone: (727) 318-6178
· Fax: (855) 804-3430
Tampa
Virtual Services Location
IRS Taxpayer Assistance Center
3848 West Columbus Dr.
Tampa, FL 33607
Monday through Friday, 8:30 – 4:00
Georgia
Atlanta
4800 Buford Highway
Stop 29-A
Chamblee, GA 30341
· Phone: (470) 769-2181
· Fax: (855) 822-3420
Atlanta City Center
401 W. Peachtree St.
Room 510, Stop 202-D
Atlanta, GA 30308
· Phone: (404) 338-8099
· Fax: (855) 822-1232
Guam
Guam
1003 Bishop St.
Honolulu, HI 96813
· Phone: (808) 466-6375
· Fax: (855) 819-5024
Hawaii
Honolulu
1003 Bishop St.
Honolulu, HI 96813
· Phone: (808) 466-6375
· Fax: (855) 819-5024
Idaho
Boise
550 W. Fort St.
M/S 1005
Boise, ID 83724
· Phone: (208) 363-8900
· Fax: (855) 829-6039
Illinois
Chicago
230 S. Dearborn St.
Room 2820, Stop-1005 CHI
Chicago, IL 60604
· Phone: (312) 292-3800
· Fax: (855) 833-6443
Springfield
3101 Constitution Dr.
Stop 1005 SPD
Springfield, IL 62704
· Phone: (217) 993-6714
· Fax: (855) 836-2832
Indiana
Indianapolis
575 N. Pennsylvania St.
Stop TA771
Indianapolis, IN 46204
· Phone: (317) 685-7840
· Fax: (855) 827-2637
International (Living Abroad)
Guaynabo
City View Plaza
48 Carr 165, 5th Floor
Guaynabo, PR 00968
Spanish: (787) 522-8600
· Phone: (787) 522-8601
· Fax: (304) 707-9793
Iowa
Davenport
Virtual Services Location
IRS Taxpayer Assistance Center
101 W Second St.
Davenport, IA 52801
Des Moines
210 Walnut St.
Stop 1005 DSM
Des Moines, IA 50309
· Phone: (515) 564-6888
· Fax: (855) 833-64
Kansas
Wichita
555 N. Woodlawn St., Bldg. 4, Suite 112
Mail Stop 1005-WIC
Wichita, KS 67208
· Phone: (316) 651-2100
· Fax: (855) 836-2834
Kentucky
Louisville
600 Dr. Martin Luther King Jr. Place
Room 325
Louisville, KY 40202
· Phone: (502) 912-5050
· Fax: (855) 827-2641
Northern Kentucky
201 Rivercenter Blvd.
Stop 11G
Covington, KY 41011
· Phone: (859) 669-5316
· Fax: (855) 828-2723
Louisiana
New Orleans
1555 Poydras St.
Suite 220, Stop 2
New Orleans, LA 70112
· Phone: (504) 558-3001
· Fax: (855) 822-3418
Maine
Augusta
68 Sewall St.
Room 313
Augusta, ME 04330
· Phone: (207) 480-6094
· Fax: (855) 836-9623
Maryland
Baltimore
31 Hopkins Plaza
Room 1134
Baltimore, MD 21201
· Phone: (443)-853-6000
· Fax: (855) 821-0238
Massachusetts
Andover
310 Lowell Street
Stop 120
Andover, MA 01810
· Phone: (978) 805-0745
· Fax: (855) 807-9700
Boston
JFK Building
15 New Sudbury St.
Room 725
Boston, MA 02203
· Phone: (617) 316-2690
· Fax: (855) 836-9625
Michigan
Detroit
985 Michigan Avenue
Stop 7, Suite 609
Detroit, MI 48226
· Phone: (313) 628-3670
· Fax: (855) 827-2634
Minnesota
St. Paul
Wells Fargo Place
30 E. 7th St.
Suite 817, Stop 1005 STP
St. Paul, MN 55101
· Phone: (651) 312-7999
· Fax: (855) 833-8237
Mississippi
Jackson
100 W. Capitol St.
Stop 31
Jackson, MS 39269
· Phone: (601) 292-4800
· Fax: (855) 822-2211
Missouri
Kansas City
333 West Pershing
S-2 Stop 1005
Kansas City, MO 64108
· Phone: (816) 499-6500
· Fax: (855) 836-2835
St. Louis
Robert A Young Building, Room 10.314
1222 Spruce St.
Stop 1005 STL
St. Louis, MO 63103
· Phone: (314) 339-1651
· Fax: (855) 833-8234
Montana
Billings
Virtual Services Location
Billings Virtual Services Location Human Resource Development Council (HRDC), Community Action Agency
7 North 31st St.
Billings, MT 59101
Helena
10 W. 15th St.
Suite 2319
Helena, MT 59626
· Phone: (406) 444-8668
· Fax: (855) 829-6046
Nebraska
Omaha
1616 Capitol Ave.
Suite 182, Mail Stop 1005
Omaha, NE 68102-4912
· Phone: (402) 233-7272
· Fax: (855) 833-8232
Nevada
Las Vegas
110 City Parkway
Stop 1005
Las Vegas, NV 89106
· Phone: (702) 868-5179
· Fax: (855) 820-5132
New Hampshire
Portsmouth
75 Portsmouth Boulevard
Portsmouth, NH 03801
· Phone: (603) 570-0605
· Fax: (855) 807-9698
New Jersey
Springfield
955 S. Springfield Ave.
3rd Floor
Springfield, NJ 07081
· Phone: (973) 921-4043
· Fax: (855) 818-5695
Trenton
One State Street Square
50 West State Street
12th Floor
Trenton, NJ 08608
· Phone: (609) 858-7920
· Fax: (855) 545-0098
New Mexico
Albuquerque
6200 Jefferson Street, N.E.
Suite 100, Stop 1005 AL
Albuquerque, NM 87109
· Phone: (505) 837-5505
· Fax: (855) 829-1825
New York
Albany
11A Clinton Avenue
Suite 354
Albany, NY 12207
· Phone: (518) 292-3001
· Fax: (855) 818-4817
Brookhaven
1040 Waverly Avenue
Stop 02
Holtsville, NY 11742
· Phone: (631) 654-6686
· Fax: (855) 818-5701
Brooklyn
2 Metro Tech Center
100 Myrtle Ave, 7th floor
Brooklyn, NY 11201
· Phone: (718) 834-2200
· Fax: (855) 818-4818
Buffalo
130 South Elmwood Ave., Room 265
Buffalo, NY 14202
· Phone: (716) 961-5300
· Fax: (855) 818-4821
Manhattan
290 Broadway
5th Floor
Manhattan, NY 10007
· Phone: (212) 436-1011
· Fax: (855) 818-4824
North Carolina
Charlotte
10715 David Taylor Drive
Suite 130
Charlotte, NC 28262
· Phone: (704) 548-4456
· Fax: (888) 981-6475
Greensboro
4905 Koger Boulevard, Suite 102
Mail Stop 1
Greensboro, NC 27407
· Phone: (336) 574-6119
· Fax: (855) 821-0243
North Dakota
Fargo
657 N. 2nd Ave.
Stop 1005 FAR, Room 412
Fargo, ND 58102-4727
· Phone: (701) 237-8342
· Fax: (855) 829-6044
Northern Mariana Islands
Northern Mariana Islands
1003 Bishop St.
Honolulu, HI 96813
· Phone: (808) 466-6375
· Fax: (855) 819-5024
Ohio
Cincinnati
550 Main St.
Room 5111
Cincinnati, OH 45202
· Phone: (513) 263-3260
· Fax: (855) 824-6407
Cleveland
1240 E. 9th St.
Room 423
Cleveland, OH 44199
· Phone: (216) 415-3460
· Fax: (855) 824-6409
Oklahoma
Oklahoma City
55 N. Robinson Ave.
Stop 1005 OKC
Oklahoma City, OK 73102
· Phone: (405) 297-4055
· Fax: (855) 829-5327
Oregon
Portland
1220 SW 3rd Ave, Suite G044
Mail Stop O-405
Portland, OR 97204
· Phone: (503) 265-3591
· Fax: (855) 832-7118
Pennsylvania
Philadelphia
2970 Market St.
Mail Stop 2 M20-300
Philadelphia, PA 19104
· Phone: (267) 466-2427
· Fax: (855) 822-1226
Pittsburgh
1000 Liberty Ave.
Room 1400
Pittsburgh, PA 15222
· Phone: (412) 404-9098
· Fax: (855) 821-2125
Puerto Rico
Guaynabo
City View Plaza
48 Carr 165, 5th Floor, Suite 2000
Guaynabo, PR 00968
Spanish: (787) 522-8600
· Phone: (787) 522-8601
· Fax: (855) 818-5697
Rhode Island
Providence
380 Westminster St., 4th floor
Providence, RI 02903
· Phone: (401) 528-1921
· Fax: (855) 807-9697
South Carolina
Columbia
1835 Assembly St.
Room 466, MDP-03
Columbia, SC 29201
· Phone: (803) 312-7901
· Fax: (855) 821-0241
South Dakota
Sioux Falls
1720 S. Southeastern Ave. #100
Sioux Falls, SD 57103-3227
· Phone: (605) 377-1600
· Fax: (855) 616-2382
Tennessee
Memphis
5333 Getwell Road
Stop 13
Memphis, TN 38118
· Phone: (901) 707-3900
· Fax: (855) 829-1821
Nashville
801 Broadway
Stop 22, Room 481
Nashville, TN 37203
· Phone: (615) 250-5000
· Fax: (855) 828-2719
Texas
Austin
3651 S. Interregional Highway 35
Stop 1005 AUSC
Austin, TX 78741
· Phone: (512) 460-8300
· Fax: (855) 204-5023
Dallas
1114 Commerce St.
MC: 1005DAL
Dallas, TX 75242
· Phone: (214) 413-6500
· Fax: (855) 829-1829
El Paso
700 E. San Antonio St, C101F
El Paso, TX 79901
· Phone: (915) 834-6512
· Fax: (877) 929-1822
Houston
1919 Smith St.
MC 1005 HOU
Houston, TX 77002
· Phone: (713) 209-3660
· Fax: (855) 829-3841
U.S. Virgin Islands
U.S. Virgin Islands
City View Plaza
48 Carr 165, 5th Floor, Suite 2000
Guaynabo, PR 00968
Spanish: (787) 522-8600
· Phone: (787) 522-8601
· Fax: (855) 818-5697
Utah
Ogden
Hansen Federal Building
324 25th Street
Suite 2001, 2nd Floor
Ogden, UT 84401
· Phone: (801) 620-7168
· Fax: (855) 832-7126
Vermont
Burlington
128 Lakeside Ave., Ste 204
Burlington, VT 05401
· Phone: (802) 859-1052
· Fax: (855) 836-9628
Virginia
Richmond
400 N. 8th St.
Room 916, Box 25
Richmond, VA 23219
· Phone:(804) 916-3501
· Fax: (855) 821-2127
Washington
Seattle
915 2nd Ave.
Stop W-405
Seattle, WA 98174
· Phone: (206) 946-3707
· Fax: (855) 832-7122
Spokane
Virtual Services Location
Gonzaga University Legal Assistance Federal Tax Clinic
721 N. Cincinnati St.
Spokane, WA 99220
West Virginia
Parkersburg
425 Juliana St.
Room 2019
Parkersburg, WV 26101
· Phone: (304) 420-8695
· Fax: (855) 828-2722
Wisconsin
Milwaukee
211 W. Wisconsin Ave.
Room 507, Stop 1005 MIL
Milwaukee, WI 53203
· Phone: (414) 231-2390
· Fax: (855) 833-8230
Wyoming
Cheyenne
5353 Yellowstone Rd. Floor 2
Cheyenne, WY 82009
· Phone: (307) 823-6866
· Fax: (855) 829-6042
How long does it take to resolve my tax issue?
The time it takes to resolve your tax issues will depend on their complexity. Your case advocate will do everything possible to help you resolve your problems quickly, although it could take a couple of weeks or months.
Regardless, you will have the support of the advocate all the way through until your tax issues are resolved.