IRS office in Rochester

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Rochester Taxpayer Assistance Center is available to resolve your tax matters and clarify all your doubts. You can get help by phone or you can visit the office for in-person assistance.

If you visit the Rochester IRS office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

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Customer services

  • Account inquiries (help with letters, notices and levies on your wages or bank account)
  • Adjustments (changes to tax account information or payments)
  • Alien clearances (Sailing Permits)
  • Assistance with Affordable Care Act tax provision questions for individuals
  • Assistance with questions about tax law changes in the Tax Cuts and Jobs Act is available year-round. See Tax Cuts and Jobs Act for more information.
  • Basic tax law assistance (answers related to your individual Federal Tax Return) (Topics)
  • Check, money order, or cash payment acceptance (Exact Change is Required)
  • Economic Impact Payment Issues
  • Form 911 PDF, Request for Taxpayer Advocate Service Assistance
  • Form 2290,  Heavy Highway Vehicle Use Tax Return (submission of tax return if unable to e-file)
  • Identity Protection Personal Identification Number (IP PIN) Request
  • Individual Taxpayer Identification Numbers and Form W-7  (More Information)
  • Payment arrangements
  • Procedural inquiries
  • Solutions to tax issues
  • Tax forms (All forms, instructions & publications are readily available online on IRS.gov. Availability is very limited in IRS offices)

Online services

You can also consult the following online services:

Get my payment
My tax account
Forms and instructions
Check my refund status

Frequently Ask Questions at Rochester Tax Office

  • How can I change the business address with the IRS?

    If you are the responsible party for a business and you want to change your address, then you will need to complete IRS form 8822-B.

  • How do I know the status of my tax refund?

    You can check the status of your refund by using the IRS Where’s My Refund tool. You can also do it by viewing your IRS account information or calling the IRS at 1-800-829-1040.

  • What is an IRS tax audit?

    It is basically a review of your information and accounts to ensure you are reporting things properly and following the tax laws.

  • Where to mail my personal tax return?

    The address you will use depends on what you are mailing and where you live. To know where to mail your personal tax return, you should visit the IRS website and go to the WHERE TO FILE page which includes all addresses by state.

    • Other IRS offices in New York

    You have other offices near Rochester

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